New Mobile Caregiver+ Requirement to Add a Service Note if there are Zero Completed Tasks for a Service Code

On June 21, 2023, Netsmart will release a new version of the Mobile Caregiver+ mobile application that requires Caregivers to add a Service Note for any service code for which zero tasks were completed. Users who attempt to complete a visit that has one or more service codes with all tasks either marked as incomplete or refused will see a prompt that a Service Note is required. Once the Service Note has been saved, the user will be able to complete the visit.